Effective Date: March 20, 2025
At Kalani, we aim to provide a seamless and efficient shipping experience. Please read our shipping policy below for details on delivery times, costs, and other important information.
1. Processing Time
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Orders are processed within 1-3 business days after payment confirmation.
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Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods & Delivery Time
We offer the following shipping options:
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Standard Shipping: 5-7 business days
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Express Shipping: 2-4 business days
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International Shipping: 7-15 business days (varies by location)
Delivery times are estimates and may be affected by external factors such as weather, customs, or courier delays.
3. Shipping Charges
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Shipping fees are calculated at checkout based on order weight and delivery location.
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Free shipping is available on orders above ₹999 within India.
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International shipping rates vary by country and will be displayed at checkout.
4. Order Tracking
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Once your order is shipped, you will receive a tracking number via email.
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You can track your order through our website or the courier’s website.
5. Address & Delivery Issues
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Ensure that the shipping address provided is correct. Kalani is not responsible for orders shipped to incorrect addresses.
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If an order is returned due to an incorrect address, reshipping charges may apply.
6. Damaged or Lost Shipments
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If your order arrives damaged, please contact us within 48 hours with photos of the damaged product.
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If an order is lost in transit, we will assist in locating it. If unresolved, we may offer a replacement or refund.
7. International Shipping Policies
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Customs duties and taxes (if applicable) are the responsibility of the customer.
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Delivery times for international shipments may vary based on customs processing in your country.
8. Changes to This Policy
We reserve the right to modify this shipping policy at any time. Updates will be posted on this page.
For any shipping-related inquiries, please contact us at kalani.official@gmail.com
